Trulieve

I was charged the current price of the item not the price from my preorder. I added to the preorder and subtracted one item from the original order.

It should be programmed to put your preorder in the register with the prices from your preorder then the sales person works off of that total. I went back in, but the store was busy and did not want to wait to have to go over my whole order called customer service, which was a nightmare as I could not hear my representative over all the people talking in the background I realized its a call center but that should be taking into consideration when dealing with a customers.

The store manager called me back and worked everything out. He was awesome thank you Chris.

I usually look for 9lb hammer flower and CDT syringe to enhance the effects to help me sleep. I won't use the BDT because of the Ethanol in the processing part.

I prefer the CO2. I won't do vapes, wax etc... Finding the flower is almost impossible and only available one per year. It sells out extremely fast and is a very popular strain.

I can never find the 9lb hammer CDT anymore for over a year now. I lucked out and got an ounce of flower that I asked for my points to be redeemed and to split the order, so I would get a discount. The lady didn't even realize it was 1/4 ounce for 35.00 and rang it in wrong so it was the wrong total. She told me I couldn't split the order or it would cost me more money.

So I only got 5.00 off the entire purchase but did get the sale price of 140.00.

after a manager was called to fix it. She had no idea nor did customer service on why I can no longer get the CDT of 9lb hammer only BDT.

We rang the doorbell at your 501 South Broad Street store June 25 to report a water leak from your building into our building at 507 South Broad St. We explained that water is coming through the wall into our basement.

The water draining into our building has soaked a 6'x8' section of our basement wall, ruined some pipe insulation (which we have now removed) on our heating pipes, continues to soak the heating pipes, and has created a puddle that is continuing to grow in size and depth each day. Needless to say, the damage will is increasing daily. We were told the cause is a refrigerator that has been moved into your garage bay which is draining condensate into the wall, instead of into a drain. We were given assurance that the problem would be corrected, but it clearly has not been corrected since water continues to seep into our building.

The associate we spoke to hustled us out of the lobby, telling us that it was illegal to be in the building.

We are happy to speak to someone on the sidewalk. Otherwise, you are most welcome to call us on the telephone 215-545-****.

I have notified Mr.

Patel--the owner of the building--given that he may share some liability for the damage, which is a shame because he is a very nice fellow. Otherwise, I will also contact the Philadelphia Water Department who will need to inspect the building based on notification of the issue.